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Hands-Free Digital Operations Package
Running a hotel, villa, or tour business is demanding. Managing your online presence across multiple platforms—updating calendars, responding to inquiries, managing bookings, posting on social media—takes hours every day. Most property owners don’t have the time, technical knowledge, or dedicated staff to do this effectively.
The result? Missed bookings, outdated information, poor online reputation, and lost revenue.
+94779399675
Our Solution: Full Digital Management Service
We become your dedicated digital operations team. While you focus on delivering exceptional guest experiences, we handle everything online—ensuring your property is always visible, bookable, and generating maximum revenue.
What's Included in the Package
1. Multi-Channel Managemen
- Daily calendar synchronization across all booking platforms (Booking.com, Agoda, Airbnb, Topspot.lk, your website)
- Prevent double bookings and maintain accurate availability
- Update rates and special offers across all channels
- Manage channel extranet logins and platform communications
2. Booking & Inquiry Management
- Monitor and respond to booking requests within 2 hours (during business hours)
- Handle guest inquiries via email, WhatsApp, and booking platforms
- Process direct bookings through your website
- Send booking confirmations and pre-arrival information
- Coordinate with your on-site team for seamless check-ins
3. Online Reputation Management
- Monitor reviews on Google, TripAdvisor, Booking.com, and Facebook
- Respond professionally to all reviews (positive and negative) within 24 hours
- Alert you to urgent guest concerns
- Build and maintain your 5-star online reputation
4. Social Media Management
- Post engaging content 3-4 times per week (Facebook & Instagram)
- Share guest photos (with permission), property updates, and local attractions
- Create stories and reels to boost engagement
- Respond to comments and direct messages
5. Content Updates & Maintenance
- Keep your website content fresh and accurate
- Update seasonal offers, packages, and special events
- Add new photos and guest testimonials
- Ensure all information is current across platforms
6. Performance Reporting
- Monthly digital performance report
- Booking analytics and revenue insights
- Comparison of direct bookings vs. OTA bookings
- Recommendations for revenue optimization
Three Service Tiers to Match Your Needs
ESSENTIAL Plan - LKR 25,000/month
Perfect for small propertiesor those just starting digital operations
Includes:
- Multi-channel calendar management (up to 3 platforms)
- Basic inquiry handling (email + WhatsApp)
- Review monitoring and responses
- 2 social media posts per week
- Monthly performance summary
Best for: Guesthouses, small villas, boutique properties
PROFESSIONAL Plan - LKR 45,000/month
Our most popular package for established properties
Includes:
- Everything in Essential, PLUS:
- Multi-channel management (up to 5 platforms)
- Priority inquiry handling (2-hour response time)
- Advanced review management with reputation strategy
- 4 social media posts per week + stories
- Website content updates (2 per month)
- Detailed monthly analytics report
- Dedicated account manager
Best for: Hotels, luxury villas, active tour operators
PREMIUM Plan- LKR 75,000/month
Complete digital operations for high-volume properties
Includes:
- Everything in Professional, PLUS:
- Unlimited platform management
- 24/7 inquiry monitoring (weekends & holidays included)
- Proactive revenue management and pricing recommendations
- Daily social media engagement + weekly reels/video content
- Unlimited website updates
- Competitor analysis and market insights
- Bi-weekly strategy calls
- Priority phone support
Best for: Large hotels, resort properties, multi-property operators
Why Choose Our Digital Management Service?
Stop spending your evenings updating calendars and answering emails. Get your time back to focus on your guests and your business.Our team monitors inquiries throughout the day, ensuring fast responses that convert browsers into bookers.
- ✓ Save 15-20 Hours Per Week
- ✓ Never Miss a Booking
- ✓ Boost Your Direct Bookings
- ✓ Boost Your Direct Bookings
- ✓ Maintain a 5-Star Reputation
- ✓ Expert Team, Local Knowledge
How It Works: Simple 3-Step Onboarding
Frequently Asked Questions
Q: Do I need to have a website to use this service?
A: No, but we highly recommend it. If you don't have one, we can build it through our "Website & Growth Package" and then manage it for you.
Q: How quickly can we start?
A: Once access is provided, we can begin managing your channels within 48 hours.
Q: Do you work with tour operators too?
A: Yes! We manage digital operations for hotels, villas, guesthouses, and tour operator
Q: What if I want to handle some tasks myself?
A: Absolutely! We customize the service to your needs. Many clients prefer to handle phone calls while we manage everything online.
Q: Can I upgrade or downgrade my plan?
A: Yes, you can change plans anytime with 14 days' notice.
Q: What if I'm not satisfied?
A: We offer a 30-day money-back guarantee. If you're not completely satisfied, we'll refund your first month—no questions asked.
Get Started Today
Ready to Go Hands-Free?
Stop letting digital chaos hold your business back. Let us handle the technology while you handle the hospitality.
Option 1
Let us analyze your current online presence and show you exactly where you're losing bookings
Option 2
Speak directly with our team to find the perfect plan for your property. Book a Call →
Option 3
Speak with a digital management specialist: +94 779399675
Add-On Services (Optional)
Enhance your digital management with these optional services
Professional Photography Package
20 professionally edited photos + 1 drone video
LKR 35,000 (one-time)
Google Ads Campaign Management
Drive targeted traffic to your direct booking website
Starting at LKR 15,000/month
Email Marketing
Monthly newsletters to past guests to encourage repeat bookings
LKR 10,000/month
Advanced Analytics Dashboard
Real-time dashboard showing all your key metrics in one place
LKR 8,000/month
Supporting Subheading
About Nexora 360 Digital
We are Sri Lanka’s leading digital solutions provider for the hospitality industry. As the team behind Topspot.lk and SriLankaTourhelp.org, we understand the tourism industry inside and out.
Your Property Deserves Professional Digital Management
The difference between a fully-booked property and an empty one often comes down to digital presence. Let us handle it for you.
Our Mission
To help Sri Lankan hospitality businesses thrive in the digital age by providing affordable, professional digital management services.
Professional Digital Management
The difference between a fully-booked property and an empty one often comes down to digital presence. Let us handle it for you.
Get Your Free Digital Audit →
Nexora 360 Digital Pvt Ltd | Colombo, Sri Lanka | info@nexora360.lk